An Ideal Franchisee for Servus®
At Servus®, we’re building a network of entrepreneurial, sales-driven owners who are comfortable taking initiative, building relationships and driving results.
Our ideal franchisee is proactive, confident and comfortable leading from the front. In the early stages, that means creating opportunities, developing relationships, building the sales pipeline and winning recurring business in their local market.
As the business grows, the role evolves from doing more yourself to leading people, setting priorities and building a team that can execute. Strong owners know how to move quickly, solve problems, delegate effectively and keep the business focused on results.
Servus® provides the systems, training, technology, sales programs and ongoing support to help owners turn that drive into a scalable local business.
Below, we outline the qualities we look for, the role of the franchise owner, and the support Servus® provides along the way.
Sales-driven owners only
Who we’re looking for
- Sales-Driven
Creates opportunities, builds the sales pipeline and wins recurring business in the local market.
- Proactive & Confident
Takes initiative and is comfortable leading from the front.
- Relationship Builder
Develops the local relationships that turn into long-term customers.
- Team Leader
Grows from doing more yourself to leading people, setting priorities and building a team that can execute.
- Fast Problem Solver
Moves quickly, solves problems and delegates effectively.
- Results-Focused
Keeps the business focused on results at every stage of growth.
The Servus® Way
Servus® — How we make decisions
Growth happens where employee experience and customer experience align. When employees feel supported, equipped and valued, they deliver the kind of customer experience that drives long-term growth.
If a change does not benefit our customers and our employees, we do not proceed with it.
The Servus® Way is more than a slogan. It is our guide to how we communicate, sell, lead, and deliver service. Franchise owners are trained on these principles and are responsible for bringing them to life across their teams and customer relationships.
The owner’s role
Key Responsibilities of Servus® Franchise Owners
Owning a Servus® franchise means taking an active leadership role in building the business, developing the team, and growing the local market.
Key responsibilities include →
- Lead Sales & Growth
Leading local sales and business development, including building relationships, quoting work, and securing recurring commercial and residential business.
- Build a Great Team
Creating a strong employee experience by recruiting, training, supporting, and leading teams the Servus® Way.
- Deliver for Customers
Delivering a consistent customer experience through quality service, proactive communication, and follow-through.
- Drive Local Marketing
Developing local marketing and sales activities that build awareness, relationships, and recurring revenue.
- Manage the Finances
Managing the financial health of the business, including budgets, cash flow, and performance reporting.
- Run the System
Following Servus® systems, standards, and programs to create consistency and support growth.
- Keep Getting Better
Participating in ongoing training, coaching, and franchise programs to continually strengthen the business.